Work that ships

Objective

Create a self-service merch program for a fully remote team, allowing employees to redeem quarterly swag credits without HR involvement.

Solution

Built a branded portal with individual login, budget tracking per user, and automated fulfillment. Integrated with their HRIS for new hire onboarding kits.

Deliverables

• Custom e-commerce portal
• 12 SKU product catalog
• New hire welcome kits
• Quarterly refresh drops
• International shipping (12 countries)

Turnaround

Portal launch: 3 weeks
Order fulfillment: Same-day
New hire kits: Ships within 48hrs of start date

Objective

Produce and kit 2,000 attendee welcome boxes for simultaneous delivery across 4 conference venues, with zero margin for error on timing.

Solution

Parallel production runs across print methods, centralized kitting operation, and coordinated freight scheduling to hit all venues on the same day.

Deliverables

• 2,000 custom welcome boxes
• Branded tees (6 sizes)
• Embroidered caps
• Laser-cut badge lanyards
• Printed program booklets
• Assorted swag items

Turnaround

Production: 10 days
Kitting: 3 days
Delivery: All 4 venues, same morning

Objective

Take over fulfillment operations from an overwhelmed founder, enabling them to focus on design and marketing while we handle logistics.

Solution

Integrated with their Shopify store, set up inventory management, and established same-day shipping SLA for orders placed before 2pm.

Deliverables

• Shopify fulfillment integration
• Inventory warehousing
• Pick, pack, ship operations
• Branded packaging inserts
• Returns processing

Turnaround

Setup: 1 week
Daily fulfillment: Same-day before 2pm
Inventory alerts: Real-time

Objective

Standardize uniforms across 28 franchise locations while allowing individual stores to order as needed without corporate bottlenecks.

Solution

Created a tiered ordering portal where location managers can order approved items within budget, with corporate visibility into all spend.

Deliverables

• Multi-tenant ordering portal
• 8 approved uniform SKUs
• Embroidered polos and caps
• Screen printed tees
• Location-specific customization

Turnaround

Portal setup: 2 weeks
Standard orders: 5 business days
Rush available: 48 hours